Outage in Microsoft 365

Admins may be unable to access the Microsoft 365 admin center

Resolved Minor
January 29, 2025 - Started 7 days ago - Lasted about 2 hours

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Outage Details

Admins may have been unable to access the Microsoft 365 admin center.
Components affected
Microsoft 365 suite
Latest Updates ( sorted recent to last )
7 days ago - at 01/29/2025 06:43PM

Title: Some users and admins may be unable to access Microsoft 365 services

User impact: Users and admins may be unable to access Microsoft 365 services.

More Info: Users may experience impact in several Microsoft 365 services:
- SharePoint Online search and site or file access
- Exchange Online mailbox search or access
- Microsoft 365 Admin Center access

Current status: We've received reports that the issue is resolved for some users. We're analyzing available service telemetry to identify why the issue initially occurred and we're also working to identify whether additional actions are required to resolve the impact for all users.

Scope of impact: This issue could potentially affect any user attempting to access Microsoft 365 services or the Microsoft 365 admin center.

Next update by: Wednesday, January 29, 2025, at 8:00 PM UTC

7 days ago - at 01/29/2025 06:26PM

Title: Some users and admins may be unable to access Microsoft 365 services

User impact: Users and admins may be unable to access Microsoft 365 services.

Current status: We're investigating reports of an issue where some users and admins may be unable to access Microsoft 365 services or the Microsoft 365 admin center. We'll provide an update within 30 minutes.

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