Outage in Mimecast

Brand Exploit Protect Portal Inaccessible

Resolved Minor
September 03, 2024 - Started about 1 year ago - Lasted about 2 hours

Incident Report


We are aware that some Brand Exploit Protect (BEP) customers may be experiencing issues when attempting to access the Dashboard via the AdCon. We are currently investigating the issue and updates will be posted here as they become available. We can confirm that mail processing is not impacted.
Components affected
Mimecast United States Grid Mimecast United States B Grid Mimecast United Kingdom Grid Mimecast Canadian Grid Mimecast South African Grid Mimecast Australian Grid Mimecast German Grid Mimecast Offshore Grid

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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/03/2024 01:20PM


We are aware that some Brand Exploit Protect (BEP) customers may be experiencing issues when attempting to access the Dashboard via the AdCon. We are currently investigating the issue and updates will be posted here as they become available. We can confirm that mail processing is not impacted.

about 1 year ago - at 09/03/2024 01:35PM


We believe we have identified the issue affecting access to the BEP dashboard and are working to resolve it. We will provide further updates as they become available. Mail flow continues to be unaffected.

about 1 year ago - at 09/03/2024 02:38PM


We have identified the issue affecting access to the BEP dashboard and work is still on going to resolve it. We will provide further updates as they become available. Mail flow continues to be unaffected.

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