Outage in MIT IS&T
MIT call centers unavailable
Resolved Major
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Outage Details
All MIT call centers routing through Zoom are currently unavailable. IS&T is working with Zoom to restore service as soon as possible.
Calls made to the following departments may fail:
MIT Health
Admissions
Atlas Service Center
Benefits
Payroll
Student Financial Services
Teachremote Support
Components affected
MIT IS&T TelephonesLatest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 02/27/2025 10:39PM
This incident has been resolved.
MONITORING
4 months ago - at 02/27/2025 03:51PM
Service has been restored to all impacted call centers. IS&T will continue to monitor the situation.
INVESTIGATING
4 months ago - at 02/27/2025 03:26PM
All MIT call centers routing through Zoom are currently unavailable. IS&T is working with Zoom to restore service as soon as possible.
Calls made to the following departments may fail:
MIT Health
Admissions
Atlas Service Center
Benefits
Payroll
Student Financial Services
Teachremote Support
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