Outage in Mixpanel

Degraded Query API performance impacting US reports

Resolved Major

March 22, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting US projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Components affected

Mixpanel Query API

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/23/2024 12:33AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/22/2024 11:56PM

A fix was implemented, and reports should now be loading. We are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/22/2024 11:24PM

The issue has been identified, and a fix was implemented.

INVESTIGATING almost 2 years ago - at 03/22/2024 11:13PM

Mixpanel is experiencing degraded Query API performance, causing latency or timeouts when loading data in reports. This is currently affecting US projects.

We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support

Latest Mixpanel outages

Degraded Query API Performance impacting US Projects - 4 days ago

Errors Loading Mixpanel.com - 7 days ago

Query Data Discrepancies - about 2 months ago

SSO outage - about 2 months ago

Query API Errors - 2 months ago

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