Outage in Mixpanel

Errors accessing Mixpanel.com and loading reports

Resolved Major
October 16, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified issues logging into mixpanel.com and loading mixpanel reports. Additionally we are experiencing temporary delays with our data ingestion pipeline and export apis and are working to restore service as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/17/2024 12:13AM

This incident has been resolved.

MONITORING about 1 year ago - at 10/16/2024 11:40PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 10/16/2024 11:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/16/2024 10:54PM

We are continuing to work on a fix for this issue. Ingestion queues are draining and /import requests should be successful

IDENTIFIED about 1 year ago - at 10/16/2024 10:49PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/16/2024 10:41PM

Correction, ingestion traffic to our /track endpoint is being temporarily delayed. No event data to /track is being lost and all events ingested will appear in projects after the queues are drained. Event traffic to the /import API is experiencing will be experiencing errors.

INVESTIGATING about 1 year ago - at 10/16/2024 10:25PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/16/2024 10:00PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/16/2024 09:42PM

We have identified issues logging into mixpanel.com and loading mixpanel reports. Additionally we are experiencing temporary delays with our data ingestion pipeline and export apis and are working to restore service as quickly as possible.

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