Outage in Mixpanel

Errors accessing Mixpanel.com and loading reports

Resolved Major
January 13, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified issues logging into mixpanel.com and loading Mixpanel reports. Our teams are currently investigating and will update the status here as soon as possible.
Components affected
Mixpanel Website Mixpanel Query API Mixpanel Data Export API Mixpanel Data Collection
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/13/2025 08:08PM

We have resolved this incident and are actively monitoring for continued performance.

MONITORING 1 day ago - at 01/13/2025 07:45PM

Event data ingestion will resume normal functionality within 30 minutes as the remaining backlog is cleared. Ingestion for all other data has returned to normal functionality.

MONITORING 1 day ago - at 01/13/2025 07:24PM

The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.

MONITORING 1 day ago - at 01/13/2025 06:53PM

The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.

MONITORING 1 day ago - at 01/13/2025 06:20PM

The ingestion API is experiencing delays. We are continuing to monitor performance as the backlog is drained.

MONITORING 1 day ago - at 01/13/2025 05:49PM

The ingestion API is experiencing delays. We are actively monitoring performance as the backlog is drained.

MONITORING 1 day ago - at 01/13/2025 05:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 01/13/2025 05:11PM

The engineering team has confirmed that our /import API endpoint is down. The team is working on a fix for this.

INVESTIGATING 1 day ago - at 01/13/2025 04:43PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 01/13/2025 04:21PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 01/13/2025 04:15PM

We have identified issues logging into mixpanel.com and loading Mixpanel reports. Our teams are currently investigating and will update the status here as soon as possible.

Latest Mixpanel outages

Degraded Query API Performance Impacting All Reports - about 6 hours ago
Track API Endpoint Partially Unavailable - 7 days ago
Elevated errors in projects with EU residency - 27 days ago
Unable to Login - 29 days ago
Temporary data ingestion and shuffling delay - 30 days ago

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