Outage in Mixpanel

Raw export API: subset of projects running into timeouts and errors

Resolved Minor

January 27, 2025 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We've recently identified that a subset of projects are running into errors and/or timeouts when querying our raw export API (api/2.0/export). Do note this is specific to our raw export API and is not affecting our pipelines functionality. The team is actively investigating the root cause related to it. We'll provide updates via this channel. Thanks so much for your patience while this is reviewed.

Components affected

Mixpanel Data Export API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/27/2025 10:52PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/27/2025 05:02PM

the success rate of the export API has come back to expected levels and we'll continue monitor the situation

INVESTIGATING about 1 year ago - at 01/27/2025 04:25PM

We've recently identified that a subset of projects are running into errors and/or timeouts when querying our raw export API (api/2.0/export). Do note this is specific to our raw export API and is not affecting our pipelines functionality.

The team is actively investigating the root cause related to it. We'll provide updates via this channel. Thanks so much for your patience while this is reviewed.

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