Outage in Mixpanel

Raw export API: subset of projects running into timeouts and errors

Resolved Minor

January 27, 2025 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We've recently identified that a subset of projects are running into errors and/or timeouts when querying our raw export API (api/2.0/export). Do note this is specific to our raw export API and is not affecting our pipelines functionality. The team is actively investigating the root cause related to it. We'll provide updates via this channel. Thanks so much for your patience while this is reviewed.

Components affected

Mixpanel Data Export API

Need to monitor Mixpanel outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/27/2025 10:52PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/27/2025 05:02PM

the success rate of the export API has come back to expected levels and we'll continue monitor the situation

INVESTIGATING about 1 year ago - at 01/27/2025 04:25PM

We've recently identified that a subset of projects are running into errors and/or timeouts when querying our raw export API (api/2.0/export). Do note this is specific to our raw export API and is not affecting our pipelines functionality.

The team is actively investigating the root cause related to it. We'll provide updates via this channel. Thanks so much for your patience while this is reviewed.

Latest Mixpanel outages

Degraded Query API Performance impacting US Projects - 4 days ago

Errors Loading Mixpanel.com - 7 days ago

Query Data Discrepancies - about 2 months ago

SSO outage - about 2 months ago

Query API Errors - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook