Outage in Mixpanel

TEMPORARY DATA INGESTION & MESSAGE DELAY

Resolved Minor
September 10, 2019 - Started about 6 years ago - Lasted over 2 years
Official incident page

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Outage Details

We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your project settings. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.
Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 09/10/2019 02:09PM

This incident has been resolved.

MONITORING about 6 years ago - at 09/10/2019 01:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 6 years ago - at 09/10/2019 11:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 6 years ago - at 09/10/2019 11:23AM

We are experiencing delays with our data ingestion pipeline. As a result, real-time data is delayed. In order to ensure accurate targeting, messages and new A/B testing experiments have been paused. You can unpause message sending during an ingestion delay in your project settings. No data is being lost and messages will resume sending once the backlog in the queue has been processed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any questions, please contact support@mixpanel.com.

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