Outage in MoEngage
Dashboard-03 Service Degradation - Stats, Smart Trigger and Flow Campaigns
Resolved MinorIncident Report
We are currently addressing a core service degradation that began at 6 PM IST, affecting Stats, Smart Trigger and Flows campaigns within DC-03, resulting in a noticeable lag. Our team has pinpointed the cause and is actively working on a solution that should process and reduce the lag in the next couple of hours. We apologize for any inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 02/28/2025 05:17PM
This incident has been resolved.
MONITORING
11 months ago - at 02/28/2025 03:34PM
We are currently addressing a core service degradation that began at 6 PM IST, affecting Stats, Smart Trigger and Flows campaigns within DC-03, resulting in a noticeable lag. Our team has pinpointed the cause and is actively working on a solution that should process and reduce the lag in the next couple of hours. We apologize for any inconvenience this may have caused and appreciate your patience. For any queries or immediate concerns, please do not hesitate to contact our support team.
Latest MoEngage outages
Dashboard 03 - Delay in Stats update - 9 days ago
Dashboard-03 : Degraded Performance in Stats Processing - 30 days ago
Dashboard 01 - Major Outage due to Cloud Service Provider - 3 months ago
[Dashboard-03] Dashboard services are down - 5 months ago
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