Outage in MoEngage

Dashboard 03 - Delay in Stats update

Resolved Minor

March 05, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time. Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

Components affected

MoEngage Campaign Stats

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/05/2026 05:15PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/05/2026 04:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/05/2026 03:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/05/2026 03:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 03/05/2026 03:28PM

We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time.

Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

Latest MoEngage outages

Dashboard 03 – Degraded Performance in Trigger-Based Flows - 9 days ago

[Dashboard-03] Delay in Ingestion Pipeline - 16 days ago

Dashboard-03 Service Impact -Smart Trigger and Flow Campaigns - 27 days ago

Dc03 | Data ingestion lag | Event processing - 28 days ago

[Dashboard-03] Dashboard not loading - about 1 month ago

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