Outage in MoEngage

Dashboard 03 - Delay in Stats update

Resolved Minor

March 05, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time. Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

Components affected

MoEngage Campaign Stats

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/05/2026 05:15PM

This incident has been resolved.

MONITORING 1 day ago - at 03/05/2026 04:29PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 03/05/2026 03:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 1 day ago - at 03/05/2026 03:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 03/05/2026 03:28PM

We are currently experiencing delay with the Stats update in Dashboard 03. Please note that campaign sending is not impacted; however, the latest statistics may be delayed on the dashboard at this time.

Our team is treating this as a top priority and is working to resolve the issue as quickly as possible. Thank you for your patience.

Latest MoEngage outages

[Dashboard-03] Dashboard not loading - 10 days ago

[Dashboard-02] Delay in processing Data Imports & Exports - 23 days ago

Service Outage - 24 days ago

Dashboard 03 - Delay in Stats update - about 2 months ago

Dashboard-03 : Degraded Performance in Stats Processing - 2 months ago

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