Outage in MoEngage

[Dashboard-02] Delay in processing Data Imports & Exports

Resolved Minor

February 11, 2026 - Started about 13 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing a delay of around 90 minutes in processing data imports & exports. A fix has been implemented and currently the system is recovering.

Components affected

MoEngage User Imports MoEngage User Exports

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 02/11/2026 05:50PM

This incident has been resolved.

MONITORING about 13 hours ago - at 02/11/2026 04:16PM

We are continuing to monitor for any further issues.

MONITORING about 13 hours ago - at 02/11/2026 04:12PM

We are experiencing a delay of around 90 minutes in processing data imports & exports. A fix has been implemented and currently the system is recovering.

Latest MoEngage outages

Service Outage - 1 day ago

Dashboard 03 - Delay in Stats update - about 1 month ago

Dashboard-03 : Degraded Performance in Stats Processing - about 2 months ago

Dashboard 01 - Major Outage due to Cloud Service Provider - 4 months ago

Dc03 | Data ingestion lag | Impacts user updates, event ingestion and campaign stats - 5 months ago

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