Outage in MoEngage

[Dashboard-02] Delay in processing User Updates

Resolved Minor
April 16, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing a delay of ~1 hour in processing the user updates. The issue should be resolved by 4 pm UTC.
Components affected
MoEngage Data Processing
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/16/2025 04:01PM

This incident has been resolved.

MONITORING 9 days ago - at 04/16/2025 02:52PM

We are experiencing a delay of ~1 hour in processing the user updates. The issue should be resolved by 4 pm UTC.

Latest MoEngage outages

[DC-01] Lag in Periodic Segment Refresh - about 12 hours ago
Dashboard-03 Service Degradation - Stats, Smart Trigger and Flow Campaigns - about 2 months ago
Dashboard-03 Service Degradation - 2 months ago
Dashboard-03 Service Degradation - Smart Trigger and Flow Campaigns - 3 months ago
[Dashboard-03] Some services are affected. - 3 months ago

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