Outage in MongoDB Cloud

MongoDB Cloud Manager and Atlas: Sharded cluster metrics graphs currently unavailable

Resolved Minor
March 28, 2025 - Started 4 days ago - Lasted 12 minutes
Official incident page

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Outage Details

We are investigating reports of sharded clusters metrics pages resulting in a 404 error in both Cloud Manager and Atlas. This does not affect replica sets, Flex clusters, Serverless, or shared tier clusters. Cluster health is unaffected. As a workaround, users can navigate to their individual shards' metrics pages.
Components affected
MongoDB Cloud
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/28/2025 05:20PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 03/28/2025 05:08PM

We are investigating reports of sharded clusters metrics pages resulting in a 404 error in both Cloud Manager and Atlas. This does not affect replica sets, Flex clusters, Serverless, or shared tier clusters. Cluster health is unaffected.

As a workaround, users can navigate to their individual shards' metrics pages.

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