Outage in MongoDB
LetsEncrypt API Outage causing Delayed Cluster Modifications
Resolved MinorIncident Report
Our LetsEncrypt CA provider is experiencing an API outage https://letsencrypt.status.io/pages/55957a99e800baa4470002da. Atlas customers can submit cluster modifications but will experience a delay in these changes getting applied. Existing clusters are unaffected by this outage.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/22/2025 12:56PM
This incident has been resolved.
MONITORING
9 months ago - at 07/22/2025 04:58AM
We continue to see cluster modifications get applied successfully after LetsEncrypt has restored service. We will monitor the system and provide another update before 12UTC.
MONITORING
9 months ago - at 07/22/2025 03:42AM
LetsEncrypt has restored service and we are seeing cluster modifications get applied.
IDENTIFIED
9 months ago - at 07/21/2025 11:52PM
LetsEncrypt is continuing to experience elevated errors. Our system continues to use Google Trust Services when possible; however, backup restores are dependent on LetsEncrypt and are blocked. New serverless and flex instances are failing to provision. New dedicated clusters are unaffected by this outage.
Google Trust Services certificate issuance is not available in Atlas for Gov. In Atlas for Gov, dedicated cluster provisioning is blocked.
IDENTIFIED
9 months ago - at 07/21/2025 11:00PM
LetsEncrypt is continuing to experience elevated errors. Our system continues to use Google Trust Services when possible; however, backup restores are dependent on LetsEncrypt and are blocked. New serverless and flex instances are failing to provision. New dedicated clusters are unaffected by this outage.
IDENTIFIED
9 months ago - at 07/21/2025 08:59PM
LetsEncrypt is continuing to experience elevated errors. This is now causing new serverless and flex instances to fail to provision. New dedicated clusters are unaffected by this outage.
IDENTIFIED
9 months ago - at 07/21/2025 07:27PM
We have updated our system to fallback to Google Trust Services. Any new clusters provisioned now will proceed normally. Please recreate your cluster or resubmit your cluster topology change to bypass the LetsEncrypt outage.
INVESTIGATING
9 months ago - at 07/21/2025 07:08PM
Our LetsEncrypt CA provider is experiencing an API outage https://letsencrypt.status.io/pages/55957a99e800baa4470002da. Atlas customers can submit cluster modifications but will experience a delay in these changes getting applied. Existing clusters are unaffected by this outage.
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