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Outage in MongoDB

Some AWS us-east-1 free tier (M0 instance size) clusters in degraded state

Resolved Minor
August 18, 2025 - Started 8 months ago - Lasted about 17 hours
Official incident page

Incident Report

We're investigating an issue impacting some AWS us-east-1 free tier (M0 instance size) clusters. These clusters are experiencing connection issues and a failure to upgrade to dedicated instance sizes. This issue impacts <1% of AWS us-east-1 M0 clusters.
Components affected
MongoDB Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/19/2025 12:25AM

This incident has been resolved.

MONITORING 8 months ago - at 08/18/2025 11:31PM

Impacted free tier M0 AWS us-east-1 clusters are now healthy. Customers that attempted an upgrade of their M0 cluster to a dedicated instance tier can now retry their request.

IDENTIFIED 8 months ago - at 08/18/2025 07:38PM

We continue to work on a fix for the impacted M0 clusters. No additional AWS us-east-1 M0 clusters have been impacted since the original post.

IDENTIFIED 8 months ago - at 08/18/2025 12:46PM

We continue to work on a fix for impacted M0 clusters.

IDENTIFIED 8 months ago - at 08/18/2025 07:53AM

We've identified the issue causing some AWS us-east-1 free tier M0 clusters to be in a degraded state. The team is working on a fix.

INVESTIGATING 8 months ago - at 08/18/2025 07:27AM

We're investigating an issue impacting some AWS us-east-1 free tier (M0 instance size) clusters. These clusters are experiencing connection issues and a failure to upgrade to dedicated instance sizes. This issue impacts <1% of AWS us-east-1 M0 clusters.

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