Outage in MongoDB
MongoDB Atlas: Cluster metrics page not visible to Read Only users
Resolved MinorIncident Report
We have identified an issue where Atlas users with either Organization, Project Read Only, or Observability Viewer permissions may be unable to view any cluster metrics pages. Affected users will see a 404 error page.
As a workaround, Project Owners are still able to view metrics.
This affects both Atlas and Atlas for Government environments.
Cluster health is unaffected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/28/2025 05:04PM
This incident has been resolved.
MONITORING
8 months ago - at 08/28/2025 04:47PM
A fix has been implemented and we are monitoring the results in Atlas. Atlas for Government is still affected, but assuming the fix is successful, we will roll it out to Atlas for Government shortly.
IDENTIFIED
8 months ago - at 08/28/2025 02:50PM
We have identified an issue where Atlas users with either Organization, Project Read Only, or Observability Viewer permissions may be unable to view any cluster metrics pages. Affected users will see a 404 error page.
As a workaround, Project Owners are still able to view metrics.
This affects both Atlas and Atlas for Government environments.
Cluster health is unaffected.
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