Outage in MongoDB

Metrics ingestion delays and delayed cluster operations

Resolved Minor

October 07, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating a delay in our metric ingestion pipeline. Customers may see delays in cluster operations.

Components affected

MongoDB Cloud

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 10/07/2025 08:03PM

This incident has been resolved.

MONITORING 7 months ago - at 10/07/2025 07:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 10/07/2025 05:44PM

We have identified the cause of the issue and have taken corrective actions. We are monitoring the impact of those mitigations. During this time Host Down alerts, metrics, and some Atlas Cluster Operations may still be delayed or missing.

INVESTIGATING 7 months ago - at 10/07/2025 03:45PM

We are continuing to investigate the issue. During this time Host Down alerts will not fire and metrics may be missing or delayed for Atlas and Cloud Manager Clusters. Cluster operations may also be delayed.

INVESTIGATING 7 months ago - at 10/07/2025 01:42PM

We are currently investigating a delay in our metric ingestion pipeline. Customers may see delays in cluster operations.

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