Outage in MongoDB

Issue connecting to Atlas Data Federation and Online Archive

Resolved Major
December 19, 2025 - Started 27 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating report of issues connecting and authenticating to Atlas Data Federation and Online Archive instances.
Components affected
MongoDB Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 12/20/2025 12:28AM

Issue is resolved, and affected components are confirmed to be operational again.

MONITORING 27 days ago - at 12/19/2025 10:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 12/19/2025 09:57PM

We have identified an issue causing the following symptoms:
- Atlas Data Explorer connections and queries failing
- Atlas Data Federation and Online Archive queries failing, as well as the creation of new Data Federation or Online Archive instances
- Atlas Stream Processing being interrupted
- MongoDB Charts data being delayed

Affected users will see the above symptoms, often with timeout or host not found errors.

Underlying cluster health is unaffected, including Atlas search queries.

Additionally, Vercel users may not be able to get directly to Atlas from within Vercel. As a workaround, users are encouraged to login directly to Atlas at cloud.mongodb.com

IDENTIFIED 27 days ago - at 12/19/2025 09:51PM

We have identified an issue causing the following symptoms:
- Atlas Data Explorer connections and queries failing
- Atlas Data Federation and Online Archive queries failing
- Atlas Stream Processing being interrupted
- MongoDB Charts data being delayed

Affected users will see the above symptoms, often with timeout or host not found errors.

Underlying cluster health is unaffected, including Atlas search queries.

INVESTIGATING 27 days ago - at 12/19/2025 09:46PM

We are continuing to investigate this issue.

INVESTIGATING 27 days ago - at 12/19/2025 09:45PM

We are investigating report of issues connecting and authenticating to Atlas Data Federation and Online Archive instances.

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