Outage in MongoDB
MongoDB Atlas: Email notifications may be failing
Resolved MajorIncident Report
Summary AI Generated
MongoDB Atlas experienced a major incident where email notifications were failing to reach some users. The issue affected MongoDB Cloud services and prevented users from receiving important email communications from the platform. The incident was resolved after 39 minutes, with email notifications restored to normal functionality.
We are currently investigating this issue.
Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/02/2026 04:28PM
This incident has been resolved. Email notifications are being sent successfully.
INVESTIGATING
about 2 months ago - at 03/02/2026 03:50PM
We are currently investigating this issue.
Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
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