Outage in MongoDB
MongoDB Atlas: Email notifications may be failing
Resolved MajorIncident Report
Summary AI Generated
MongoDB Atlas experienced a major incident where email notifications were failing to reach some users. The issue affected MongoDB Cloud services and prevented users from receiving important email communications from the platform. The incident was resolved after 39 minutes, with email notifications restored to normal functionality.
We are currently investigating this issue.
Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
Components affected
MongoDB CloudNeed to monitor MongoDB outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 03/02/2026 04:28PM
This incident has been resolved. Email notifications are being sent successfully.
INVESTIGATING
about 11 hours ago - at 03/02/2026 03:50PM
We are currently investigating this issue.
Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.
Latest MongoDB outages
Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain) - 1 day ago
MongoDB App Services: Connectivity issues - 2 days ago
DataDog Integration Degraded Experience - 4 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
