Outage in MongoDB
Cluster Provisioning Impaired in Azure Virginia-East2 (eastus2)
Resolved MajorIncident Report
Summary AI Generated
MongoDB experienced high failure rates when provisioning clusters in Azure Virginia-East2 (eastus2) due to an underlying Azure service issue affecting virtual machine operations in that region. The incident impacted MongoDB Cloud services, causing delays and failures in cluster creation for users attempting to deploy in the eastus2 region. The issue lasted 10.1 hours while MongoDB engaged with Azure support to resolve the underlying virtual machine capacity constraints and deployment failures.
We are experiencing high failure rates when provisioning clusters in Azure Virginia-East2 (eastus2). Please note that cluster creation in this region will likely experience delays until the issue is resolved.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 03/14/2026 01:59AM
Azure has an active service issue for virtual machines in East US 2. According to their service health page, "customers using Virtual Machines in East US 2 may have encountered errors when performing service management operations - such as create, update, scale, or start - for resources in this region. [...] During peak impact, an unexpected surge in usage caused backend Virtual Machine components to reach operational limits, resulting in deployment failures for some VMs. We are actively mitigating through load balancing and resource reclamation. Capacity constraints for affected SKUs persist, and our teams continue working to restore normal levels."
We are actively engaging with Azure support.
INVESTIGATING
4 days ago - at 03/14/2026 01:50AM
We are experiencing high failure rates when provisioning clusters in Azure Virginia-East2 (eastus2). Please note that cluster creation in this region will likely experience delays until the issue is resolved.
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