Outage in MongoDB
Delayed cluster configuration affecting free and flex users
Resolved MinorIncident Report
Summary AI Generated
MongoDB Cloud experienced a 45-minute incident where cluster configuration updates were delayed for a subset of free and flex tier users, though cluster access remained unaffected throughout. The root cause was identified and resolved via a configuration change rollout. The incident was fully resolved after errors subsided and cluster configurations returned to normal operation.
We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/29/2026 07:37PM
This incident has been resolved.
MONITORING
11 days ago - at 07/29/2026 07:31PM
We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.
IDENTIFIED
11 days ago - at 07/29/2026 07:06PM
We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.
INVESTIGATING
11 days ago - at 07/29/2026 06:55PM
We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.
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