Outage in MongoDB
Issues rotating certificates for projects containing only Atlas Free and Flex clusters
Resolved MinorIncident Report
Summary AI Generated
MongoDB Atlas experienced a 25-hour incident where TLS certificates failed to rotate correctly for projects containing only Free or Flex clusters, potentially preventing users from connecting to their databases. The issue was identified, remediation steps were applied to all impacted projects, and a fix was deployed. The incident was fully resolved on August 20, 2026.
We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/20/2026 10:07PM
This incident has been resolved.
MONITORING
9 days ago - at 08/20/2026 09:39PM
We have deployed fix, continuing the monitor for any further issues.
MONITORING
10 days ago - at 08/19/2026 10:00PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 08/19/2026 09:58PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 08/19/2026 09:57PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 08/19/2026 09:50PM
We performed remediation steps on all impacted projects. We will continue to monitor for more occurrences of this issue.
IDENTIFIED
10 days ago - at 08/19/2026 08:45PM
We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.
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