Outage in Mono
UBA Mobile (Authentication Outage)
Major
February 17, 2025 - Started 4 months ago
Official incident page
Official incident page
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Outage Details
We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
Components affected
Mono United Bank for AfricaLatest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 02/17/2025 09:27AM
We are currently looking into a problem where users are experiencing difficulty in authenticating with their UBA mobile banking details on the connect and directpay widget. Our engineering team is working hard to resolve this, and we will update you once the service is back up and running. We apologize for any inconvenience this may have caused.
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