Outage in Mono
Sterling Bank (Personal Banking)
Major
February 10, 2025 - Started 4 months ago
Official incident page
Official incident page
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Outage Details
We have temporarily removed the Sterling Bank retail connection from the Connect widget due to a login error preventing users from linking their accounts for financial data retrieval. Our engineering team is actively working on a fix, and we will provide updates once the service is restored. If you have any questions or concerns, please don't hesitate to reach out. Thank you for your patience as we work to resolve this issue.
Components affected
Mono Sterling BankLatest Updates ( sorted recent to last )
INVESTIGATING
4 months ago - at 02/10/2025 09:41AM
We have temporarily removed the Sterling Bank retail connection from the Connect widget due to a login error preventing users from linking their accounts for financial data retrieval. Our engineering team is actively working on a fix, and we will provide updates once the service is restored. If you have any questions or concerns, please don't hesitate to reach out. Thank you for your patience as we work to resolve this issue.
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