Outage in Mono
Direct Debit: FCMB & Fidelity Downtime
Resolved MajorIncident Report
We are currently experiencing downtime from FCMB & Fidelity Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
Components affected
Mono Account debitNeed to monitor Mono outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/27/2025 12:24PM
This incident has been resolved.
INVESTIGATING
5 months ago - at 10/24/2025 07:38AM
We are currently experiencing downtime from FCMB & Fidelity Bank, which is impacting debit transactions. As a result, you may encounter errors when attempting a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
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