Outage in Mono
NIBSS Direct Debit Downtime
Resolved MajorIncident Report
We are currently experiencing intermittent downtime from NIBSS. This means you may encounter an error when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/20/2025 05:58PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 11/20/2025 03:48PM
We are currently experiencing intermittent downtime from NIBSS. This means you may encounter an error when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
MONITORING
4 months ago - at 11/17/2025 02:53PM
A fix has been implemented, and we are monitoring the results.
INVESTIGATING
4 months ago - at 11/17/2025 12:07PM
We are currently experiencing downtime with the mandate creation service from NIBSS. This means that you may encounter an error when attempting to create a mandate.
We sincerely apologize for any inconvenience this may cause and are actively working with the NIBSS team to resolve it. We will provide updates as soon as the service is fully restored.
MONITORING
5 months ago - at 11/14/2025 06:29PM
A fix has been implemented, and we are monitoring the results.
INVESTIGATING
5 months ago - at 11/14/2025 04:20PM
We are currently experiencing downtime from NIBSS, which is impacting the Direct Debit service.
This means you may encounter errors when attempting to create a mandate or initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
INVESTIGATING
5 months ago - at 11/12/2025 10:18AM
We are currently experiencing intermittent downtime from NIBSS. This means you may encounter an error when attempting to initiate a debit.
We sincerely apologize for any inconvenience this may cause. We are in active communication with the NIBSS team to resolve this and will provide an update as soon as the service is restored.
Latest Mono outages
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NIBSS Direct Debit Downtime - 14 days ago
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