Outage in Monzo

Global IT outage: Our services are working as normal

Resolved Minor
July 19, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Monzo isn’t directly impacted by the global Crowdstrike and Microsoft IT outage and our services are working as normal. You can make payments and do your day-to-day banking as usual. The outage is impacting some of our third party suppliers, meaning submitting cheques in-app, crediting in-app cheque payments and viewing credit insights aren’t available right now. They'll be back up and running once the outage is fixed.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 05:02PM

Our third parties have fixed the issues caused by the global IT outage. All services are working as normal.

MONITORING over 1 year ago - at 07/19/2024 03:22PM

You can now pay in cheques through the app again and we’ll process them as normal.

MONITORING over 1 year ago - at 07/19/2024 11:50AM

Monzo isn’t directly impacted by the global Crowdstrike and Microsoft IT outage and our services are working as normal. You can make payments and do your day-to-day banking as usual.

The outage is impacting some of our third party suppliers, meaning submitting cheques in-app, crediting in-app cheque payments and viewing credit insights aren’t available right now. They'll be back up and running once the outage is fixed.

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