Check if Monzo is down, official outages, user-reported issues, and outages map.
Monzo is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Monzo status data.
IsDown has tracked 92 incidents since started monitoring Monzo status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Sep 05, 2025
12:48 PM CEST
|
Not Confirmed by Monzo
Possible Outage Indicated by User Reports
|
about 1 hour |
Jul 14, 2025
07:28 PM CEST
|
Minor
We're currently investigating the issue, and will provide an update soon.
|
about 1 hour |
Mar 11, 2025
03:55 PM CET
|
Minor
We're currently investigating the issue, and will provide an update soon.
|
about 2 hours |
Aug 13, 2024
11:47 AM CEST
|
Major
We're getting all the information we need to fix this and will update the status page as soon as ...
|
about 3 hours |
Jul 19, 2024
01:50 PM CEST
|
Minor
Monzo isnβt directly impacted by the global Crowdstrike and Microsoft IT outage and our services ...
|
about 5 hours |
Jun 28, 2024
01:31 PM CEST
|
Minor
Bank transfers. Weβre aware that customers may be be experiencing issues sending and receiving ba...
|
35 minutes |
Jun 08, 2024
11:05 AM CEST
|
Minor
We are investing reports of app issues for iOS customers.
|
about 5 hours |
Jun 07, 2024
01:55 AM CEST
|
Minor
Searching within Help is currently not working. This may impact your ability to chat to us. Weβre...
|
about 3 hours |
Mar 05, 2024
05:23 PM CET
|
Not Confirmed by Monzo
Possible Outage Indicated by User Reports
|
35 minutes |
Aug 05, 2023
02:13 PM CEST
|
Major
We are particularly busy at the moment, which means customers are having a much longer wait time ...
|
5 days |
Transfer not completed.
Jacob - The app never loads and is stuck on loading screen .
Fe - Monzo has been down since 9am app not working, can't receive it transfer money .
Pete - App is down. Pot transfers not working..
Chris - Can't access mobile banking App days "we're experiencing issues".
Rebecca - It won't let me move any money from savings or click to have my pay .
Aaron - Sent money to my joint monzo n not came through .
Amber - My partner has sent me money and it had not gone into my account .
Callie - Trying to transfer funds from wise to my Monzo but it says βexperiencing connection issuesβ.
Asad - There is an issue in transferring money .
mathis - everytime i try and put my pin in it says βsomethings gone wrong, try again in a few minutesβ .
Cheryl - Canβt get into my bank account .
Lisa - Can't add money to my monzo account .
Nichola - The monzo app won't let me transfer money onto my monzo main account from another bank. Says it is currently unavailable at this time.
Martin - Not received payment although notification said it has came through not showing in account .
Jemma - Won't load, keeps telling me to come back later.
Karen - Can't transfer money or use card.
Anniie - Able to make payments but payments aren't being received by payee .
Dominique - just keeps buffereing im trying to transfer money .
Jake - No letting payment through .
Lauren - Normal Monzo page is gone and it says itβs experiencing issues. Iβve now blocked my pin in error and canβt transfer any money elsewhere without it. Worried I will lose my money!.
Matilde - Transaction and payments not loading .
Brian - Expenses graphs not correct.
Gowan - Says servers are down and cant get my money early.
T - Upcoming payment not showing up on my account.
Lisa - Usually you can see and access a payment the working bank day before & access the money at 4pm. This is however not working at all today.
Hafsa - Not working. Wheel keeps turning. I deleted then downloaded again but still same issue. .
Dale - Card payments not going through .
Sheila - On the app trying to set up savings account and screen froze. .
Maria - Canβt make payments or other transactions .
Component | Status |
---|---|
π± Monzo App | OK |
π³ Card Payments | OK |
π° Inbound Bank Transfers | OK |
πΈ Outbound Bank Transfers | OK |
π· Cash Deposits | OK |
π Public API | OK |
βοΈ Email Support | OK |
π¨ SMS Outbound Delivery | OK |
π¨ SMS Outbound | OK |
π¬ Email Delivery | OK |
Digital banking platform offering features like bank transfers, cash deposits, card payments, and an API, with support via email and SMS.
Monitoring Monzo since April 2020
Tracking 10 Monzo services and regions
3 incidents in 2025
Monzo isn't down. You can check Monzo status and incident details on the top of the page. IsDown continuously monitors Monzo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Monzo is currently operational. You can check Monzo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Monzo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Monzo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Monzo last outage was on July 14, 2025 with the title "Our phones lines have gone down, and we're working to fix them as soon as we can"
IsDown and DownDetector help users determine if Monzo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Monzo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Monzo's official status page IsDown offers way more control and visibility over what's going on.
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