Outage in Monzo

We're experiencing some issues at the moment

Resolved Major
August 13, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We're getting all the information we need to fix this and will update the status page as soon as we can.
Components affected
Monzo 📱 App

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/13/2024 12:37PM

We've fully resolved the problems we saw this morning and everything is now back to normal

IDENTIFIED about 1 year ago - at 08/13/2024 11:55AM

We've identified the cause of the problem and we're working on a fix. We're currently running the Monzo app in a backup mode but you're still able to use your card as usual, make ATM withdrawals, and receive inbound and make outbound bank transfers.

INVESTIGATING about 1 year ago - at 08/13/2024 09:47AM

We're getting all the information we need to fix this and will update the status page as soon as we can.

Latest Monzo outages

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Global IT outage: Our services are working as normal - over 1 year ago
FPS Bank Transfer Issues - over 1 year ago
We're experiencing some issues at the moment - over 1 year ago

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