Outage in Monzo

We're experiencing issues with our phone lines.

Resolved Major

March 02, 2026 - Started about 10 hours ago - Lasted about 6 hours
Official incident page

Incident Report

We're experiencing issues with our phone lines right now, which means your calls might not connect. To talk to us, please use the in-app chat. We're investigating the issue and will share updates as we learn more.

Latest Updates ( sorted recent to last )

RESOLVED about 4 hours ago - at 03/02/2026 05:08PM

This incident has been resolved.

INVESTIGATING about 10 hours ago - at 03/02/2026 11:52AM

We're experiencing issues with our phone lines right now, which means your calls might not connect.

To talk to us, please use the in-app chat.

We're investigating the issue and will share updates as we learn more.

Latest Monzo outages

Platform issues are now mostly resolved, all services should be operational - about 2 months ago

Calls impacted due to third party outage. - 3 months ago

Services impacted due to AWS outage - 4 months ago

Our phones lines have gone down, and we're working to fix them as soon as we can - 8 months ago

Our phones lines have gone down, and we're working to fix them as soon as we can - 12 months ago

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