Outage in Monzo

Calls impacted due to third party outage.

Resolved Major

November 25, 2025 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

An outage with one of our third party is impacting phone calls. Please contact us on chat instead.

Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 11/25/2025 04:06PM

The issue has now been resolved and all call operations are back to normal.

INVESTIGATING 6 days ago - at 11/25/2025 03:25PM

An outage with one of our third party is impacting phone calls. Please contact us on chat instead.

Latest Monzo outages

Services impacted due to AWS outage - about 1 month ago

Our phones lines have gone down, and we're working to fix them as soon as we can - 5 months ago

Our phones lines have gone down, and we're working to fix them as soon as we can - 9 months ago

We're experiencing some issues at the moment - over 1 year ago

Global IT outage: Our services are working as normal - over 1 year ago

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