Outage in MoonPay

Account Registration Issue

Resolved Major
September 18, 2024 - Started 3 months ago - Lasted 23 minutes
Official incident page

IsDown continuously monitors the MoonPay status page and multiple sources to provide up-to-date information. Check back with us for the latest MoonPay uptime status.

Outage Details

We're experiencing an elevated level of errors during the new account registration and are currently looking into the issue. It only affects new customers.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/18/2024 01:44PM

The impact from the issue is over.

IDENTIFIED 3 months ago - at 09/18/2024 01:25PM

We're experiencing an elevated level of errors during the new account registration and are currently looking into the issue. It only affects new customers.

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