Outage in MoonPay

Account Registration Issue

Resolved Major
September 18, 2024 - Started about 1 year ago - Lasted 23 minutes
Official incident page

Incident Report

We're experiencing an elevated level of errors during the new account registration and are currently looking into the issue. It only affects new customers.
Components affected
MoonPay API MoonPay Widget MoonPay Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/18/2024 01:44PM

The impact from the issue is over.

IDENTIFIED about 1 year ago - at 09/18/2024 01:25PM

We're experiencing an elevated level of errors during the new account registration and are currently looking into the issue. It only affects new customers.

Latest MoonPay outages

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Issues affecting login to Moonpay - 9 days ago
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Some features may be unavailable or degraded - 11 days ago

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