Outage in MoonPay
Email Delivery Service Disruption
Resolved MajorIncident Report
We are currently experiencing an issue with Email Delivery services due to an issue with our Email Service Provider. As a result, customers may encounter disruptions or delays in receiving email communications from us, including login and OTP verification emails.
We are actively working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Further updates will be provided as soon as they become available.
Components affected
MoonPay Email deliveryLatest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 12/28/2024 12:16AM
This incident has been resolved.
INVESTIGATING
10 months ago - at 12/27/2024 08:57PM
We are currently experiencing an issue with Email Delivery services due to an issue with our Email Service Provider. As a result, customers may encounter disruptions or delays in receiving email communications from us, including login and OTP verification emails.
We are actively working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Further updates will be provided as soon as they become available.
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