Check if Motus is down, official outages, user-reported issues, and outages map.
Motus is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Motus status data.
IsDown has tracked 55 incidents since started monitoring Motus status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 01, 2025
10:24 AM EDT
|
Major
We are aware of a technical concern and our team is working to resolve it as quickly as possible....
|
about 23 hours |
Jul 01, 2025
09:08 AM EDT
|
Minor
We are currently experiencing issues with our Mobile App. You are able to review and submit your...
|
about 2 hours |
Apr 03, 2023
11:51 AM EDT
|
Major
We have identified the issue and are working on a resolution.
|
about 3 hours |
Feb 27, 2023
10:09 AM EST
|
Minor
We are investigating an issue where users are receiving errors when submitting their insurance do...
|
about 3 hours |
Jan 04, 2023
03:00 PM EST
|
Major
The phone system used to reach Motus Customer Care is down
|
about 4 hours |
Sep 01, 2022
03:34 PM EDT
|
Minor
We've identified an issue causing reports to fail to load, and are working to address it
|
Ongoing |
Aug 23, 2022
05:22 PM EDT
|
Minor
We are currently investigating reports of users getting a permission denied message when accessin...
|
Ongoing |
Jun 21, 2022
10:04 AM EDT
|
Minor
The issue has been identified and a fix is being implemented.
|
Ongoing |
Dec 15, 2021
10:36 AM EST
|
Minor
We are investigating reported issues with logging in and accessing the site
|
Ongoing |
Dec 14, 2021
01:53 PM EST
|
Minor
Tableau Reporting is unavailable at this time due to vulnerability to the log4shell exploit. We ...
|
Ongoing |
Kym - I can log into the website however the Motus app kicked me out yesterday and i can not get in!!! i have tried for half the day i cant change password nothing i have to use the sso to log in it will not let me in.
Robert - App won't load/sync trips.
Robert - Cant log into app or web portal. with response the web page don't exist .
Jillian - Motus will not load for me to pull my milage for my expense report. .
Matt - can't log on. Received message Request ID: "16ded029-74f0-41a5-add5-2247ad6cbe3c".
. - App crashes as soon as I try to open it.
Paul - Motus app shows no data - even for days I've driven and had seen the data captured. Submissions and reimbursement screens are blank..
Chris - Won't allow me to enter mileage spoke to 3 motus reps yesterday no one could help me.
Component | Status |
---|---|
Motus.com | OK |
Mobile Applications | OK |
Single Sign On | OK |
Member Services Phone Support | OK |
Motus API | OK |
Driver API | OK |
Client Location API | OK |
Customer Care Phone Support | OK |
Relocation | OK |
Tableau Reporting | OK |
Motus provides vehicle management and relocation services, featuring tools like mobile apps, APIs for integration, and comprehensive reporting via Tableau, supported by dedicated phone support for members and customers.
Monitoring Motus since October 2022
Tracking 10 Motus services and regions
2 incidents in 2025
Motus isn't down. You can check Motus status and incident details on the top of the page. IsDown continuously monitors Motus official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Motus is currently operational. You can check Motus status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Motus being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Motus official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Motus last outage was on August 01, 2025 with the title "We're experiencing a partial outage that is impacting access to the mobile app and motus.com."
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Motus and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Motus is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Motus's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Motus's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
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