Outage in MRI Software

PMX - NA - Reported Incident - Investigation Underway

Resolved Minor

February 27, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

MRI Software experienced a service issue affecting PMX - NA that began on February 27, 2026 at 16:15 UTC. The incident was classified as minor and lasted approximately 2.1 hours while the team investigated and worked to restore normal service. Normal service was fully restored and the team continued monitoring the service closely.

Dear MRI Client,

We are aware of a potential issue which started on 27-Feb-2026 at 16:15 UTC affecting PMX - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.
Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.

Regards,
MRI Software

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 02/27/2026 07:56PM

Dear MRI Client,
Normal service has now been restored for PRODUCT_NAME.
The issue was fully resolved on DATE at TIME UTC and we will continue to monitor the service closely.

We sincerely apologise for the disruption. We thank you for your patience and understanding.
Regards,

MRI Software

INVESTIGATING 7 days ago - at 02/27/2026 05:55PM

Dear MRI Client,
We are aware of a potential issue which started on 27-Feb-2026 at 16:15 UTC affecting PMX - NA. Our team is currently investigating to identify the cause and restore normal service as quickly as possible.

Further updates will be posted here as more information becomes available. We appreciate your patience during this time and regret any inconvenience this may cause.
Regards,

MRI Software

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