Outage in Mux
Elevated error rate for image, subtitle, and storyboard requests
Resolved MajorIncident Report
We are investigating an increase in errors when delivering images, subtitles, and storyboards. Video ingest and playback is not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/13/2024 07:48PM
This incident has been resolved.
MONITORING
about 2 years ago - at 07/13/2024 07:02PM
A fix has been implemented and we are monitoring the results
INVESTIGATING
about 2 years ago - at 07/13/2024 06:39PM
The engineering team have identified the issue and are working towards resolution. Error rates are improving.
INVESTIGATING
about 2 years ago - at 07/13/2024 06:07PM
We are investigating an increase in errors when delivering images, subtitles, and storyboards. Video ingest and playback is not affected.
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