Outage in Mux

Mux Data monitoring latency

Resolved Minor
October 02, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating an issue where monitoring data is delayed for many customers

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/02/2025 09:04PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/02/2025 05:06PM

A fix has been implemented and we continue to monitor the results. Customers should see monitoring data and CCV counts return to normal.

IDENTIFIED about 1 month ago - at 10/02/2025 04:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 10/02/2025 04:21PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 10/02/2025 03:51PM

We are continuing to investigate this issue. Customers affected will see artificially depressed CCV counts and percentages.

INVESTIGATING about 1 month ago - at 10/02/2025 03:23PM

We are investigating an issue where monitoring data is delayed for many customers

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