Mux experienced processing delays affecting some video assets across both VOD and Live services for 6.5 hours. The delays impacted asset ingestion as well as the generation of static renditions, masters, and captions. The issue was identified and resolved with a fix implementation, followed by monitoring to ensure stability.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are investigating an issue causing delays in processing for some assets.
Additionally, the generation of static renditions, masters, and captions may be delayed.
We are investigating an issue causing delays in processing for some assets.
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