Outage in Mux
Ingest delays for some assets
Resolved MinorIncident Report
Summary AI Generated
Mux experienced processing delays affecting some video assets across both VOD and Live services for 6.5 hours. The delays impacted asset ingestion as well as the generation of static renditions, masters, and captions. The issue was identified and resolved with a fix implementation, followed by monitoring to ensure stability.
We are investigating an issue causing delays in processing for some assets.
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 04/22/2026 12:06AM
This incident has been resolved.
MONITORING
17 days ago - at 04/21/2026 06:20PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
17 days ago - at 04/21/2026 06:14PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
17 days ago - at 04/21/2026 05:52PM
We are investigating an issue causing delays in processing for some assets.
Additionally, the generation of static renditions, masters, and captions may be delayed.
INVESTIGATING
17 days ago - at 04/21/2026 05:36PM
We are investigating an issue causing delays in processing for some assets.
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