Outage in Mux
Increased re-buffering and errors for some assets and live streams
Resolved MajorIncident Report
Summary AI Generated
Mux experienced a major incident where users encountered increased startup times, re-buffering, and playback errors due to 429 errors affecting both live streams and video-on-demand assets. The issue impacted Mux Video's VOD and Live components for 1.7 hours before being resolved with an implemented fix.
We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/22/2026 07:46PM
This incident has been resolved.
MONITORING
16 days ago - at 04/22/2026 06:52PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
16 days ago - at 04/22/2026 06:10PM
We are investigating increased startup times, re-buffering, and playback errors from 429 errors on some live streams and on-demand assets.
Latest Mux outages
Elevated errors in Mux Data Historical metrics - about 14 hours ago
Elevated rebuffering and playback failures - 2 days ago
Mux Data Delayed Views for EU customers - 9 days ago
Mux Data Pipeline Latency for EU Customers - 10 days ago
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