Outage in Mux
Issues downloading MP4 assets
Resolved MinorIncident Report
Summary AI Generated
Mux experienced issues with MP4 asset downloads affecting a small percentage of static rendition downloads across both VOD and Live video services. The incident impacted Mux Video components for 7.8 hours before being resolved. A fix was implemented and monitored before the issue was fully resolved.
Small percentage of static rendition downloads. We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/28/2026 03:50AM
This incident has been resolved.
MONITORING
11 days ago - at 04/27/2026 08:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
11 days ago - at 04/27/2026 08:08PM
Small percentage of static rendition downloads. We are currently investigating this issue.
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