Outage in Mux
Mux Data Pipeline Latency for EU Customers
Resolved MinorIncident Report
Summary AI Generated
Mux experienced data pipeline latency affecting EU customers from 15:50-16:04 UTC, causing inaccurate monitoring data and delayed views in both Monitoring and Historical interfaces. The Mux Data - Data Collection component was impacted, but no data was lost during the incident. The issue was resolved after 1.5 hours of investigation and monitoring.
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
Components affected
Mux Data - Data CollectionTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/28/2026 05:33PM
This incident has been resolved.
MONITORING
10 days ago - at 04/28/2026 04:22PM
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
INVESTIGATING
10 days ago - at 04/28/2026 04:05PM
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
Latest Mux outages
Elevated errors in Mux Data Historical metrics - about 14 hours ago
Elevated rebuffering and playback failures - 2 days ago
Mux Data Delayed Views for EU customers - 9 days ago
Issues downloading MP4 assets - 11 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
