Mux experienced data pipeline latency affecting EU customers from 15:50-16:04 UTC, causing inaccurate monitoring data and delayed views in both Monitoring and Historical interfaces. The Mux Data - Data Collection component was impacted, but no data was lost during the incident. The issue was resolved after 1.5 hours of investigation and monitoring.
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This incident has been resolved.
We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
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