Outage in Mux
Elevated rebuffering and startup times for some on-demand assets and live streams
Resolved MinorIncident Report
Summary AI Generated
Mux experienced elevated rebuffering and startup times affecting some on-demand video assets and live streams for 2.1 hours. The issue impacted both Mux Video VOD and Live services, causing degraded playback performance for users. The problem was identified, fixed, and resolved after monitoring confirmed the solution was effective.
We are currently investigating the issue
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/05/2026 08:54PM
This incident has been resolved.
MONITORING
3 days ago - at 05/05/2026 07:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 05/05/2026 07:18PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 05/05/2026 06:52PM
We are currently investigating the issue
Latest Mux outages
Elevated errors in Mux Data Historical metrics - about 14 hours ago
Elevated rebuffering and playback failures - 2 days ago
Mux Data Delayed Views for EU customers - 9 days ago
Mux Data Pipeline Latency for EU Customers - 10 days ago
Issues downloading MP4 assets - 11 days ago
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