Outage in Mux
Elevated rebuffering and playback failures
Resolved MinorIncident Report
Summary AI Generated
Mux Video experienced elevated rebuffering rates and playback failures affecting both VOD and Live video services for 1.8 hours. The issue impacted video playback quality and reliability across the platform. The problem was identified, a fix was implemented and monitored, and the incident was fully resolved.
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 05/06/2026 06:24PM
This incident has been resolved.
MONITORING
23 days ago - at 05/06/2026 05:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
23 days ago - at 05/06/2026 04:41PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
23 days ago - at 05/06/2026 04:36PM
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
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