Outage in Mux
Mux Data beacon collection issues
Resolved MajorIncident Report
Summary AI Generated
Mux Data experienced a beacon collection issue from 22:12 UTC on July 1, 2026, causing delayed view session data for a subset of customers for approximately 32 minutes. A fix was implemented by 22:50 UTC, with no data loss reported. The incident was fully resolved after roughly 2.7 hours of monitoring.
We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.
Components affected
Mux Data - Data CollectionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/02/2026 01:13AM
This incident has been resolved.
MONITORING
16 days ago - at 07/01/2026 10:50PM
A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.
INVESTIGATING
16 days ago - at 07/01/2026 10:35PM
We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.
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