Outage in Natterbox
US Call connectivity degradation
Resolved Major
January 18, 2023 - Started almost 3 years ago
- Lasted 1 day
Incident Report
Calls in the US region may have dropped. If you are still experiencing issues then please restart your CTI and webphone.
We are investigating the cause and will update you shortly.
We are investigating the cause and will update you shortly.
Components affected
Natterbox for Salesforce Natterbox Freedom for Salesforce (CTI) Natterbox Contact Centre (Salesforce routing and reporting) Natterbox SIP TrunkingNeed to monitor Natterbox outages?
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Latest Updates ( sorted recent to last )
almost 3 years ago - at 01/17/2023 04:10PM
Calls in the US region may have dropped. If you are still experiencing issues then please restart your CTI and webphone.
We are investigating the cause and will update you shortly.
almost 3 years ago - at 01/17/2023 07:15PM
The service has been functioning as expected since the initial notification and we are continuing to monitor.
Latest Natterbox outages
Wallboards - 15 days ago
Service Cloud Voice - Record Updates and Transcripts - about 2 months ago
Call Connectivity - 5 months ago
Webphone Connectivity - 6 months ago
Call Queue Routing - 8 months ago
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