Outage in Natterbox

Webphone not connecting and Intermittent Call Quality Issues in the APAC region

Resolved Minor
June 30, 2023 - Started over 1 year ago - Lasted about 2 hours

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Outage Details

Few Orgs have reported issues with Webphone not connecting and intermittent call quality issues in the APAC region due to server maintenance issues. Whilst the issue seems to have been resolved, we are monitoring the situation and will provide further updates.
Components affected
Natterbox Freedom for Salesforce (CTI) Natterbox for Salesforce
Latest Updates ( sorted recent to last )
over 1 year ago - at 06/30/2023 07:04AM

Few Orgs have reported issues with Webphone not connecting and intermittent call quality issues in the APAC region due to server maintenance issues. Whilst the issue seems to have been resolved, we are monitoring the situation and will provide further updates.

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