Outage in Natterbox
Salesforce Feature Disruption
Resolved Major
December 06, 2023 - Started almost 2 years ago
- Lasted about 22 hours
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Outage Details
We have received reports from customers that are experiencing disruptions with Omni-channel / Service Cloud Voice.
Salesforce have confirmed there is currently a service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. They are investigating the issue and updates will be provided on their end within 30 minutes or sooner, which can be monitored here: https://status.salesforce.com/incidents/12060
If you experience any other service disruptions outside of the known incident please contact the Natterbox Customer Support Team.
Salesforce have confirmed there is currently a service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. They are investigating the issue and updates will be provided on their end within 30 minutes or sooner, which can be monitored here: https://status.salesforce.com/incidents/12060
If you experience any other service disruptions outside of the known incident please contact the Natterbox Customer Support Team.
Components affected
Natterbox External ServicesLatest Updates ( sorted recent to last )
almost 2 years ago - at 12/06/2023 11:54AM
We have received reports from customers that are experiencing disruptions with Omni-channel / Service Cloud Voice.
Salesforce have confirmed there is currently a service feature disruption. During a feature disruption, end users sometimes can’t access certain aspects of the service. They are investigating the issue and updates will be provided on their end within 30 minutes or sooner, which can be monitored here: https://status.salesforce.com/incidents/12060
If you experience any other service disruptions outside of the known incident please contact the Natterbox Customer Support Team.
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