Outage in Natterbox
Call connectivity issue
Resolved Minor
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Outage Details
Our technical team is actively investigating to resolve the problem as quickly as possible.
We will update our status page with further details as our investigation progresses.
Latest Updates ( sorted recent to last )
We are currently aware of an issue affecting the webphone for a small subset of customers.
Our technical team is actively investigating to resolve the problem as quickly as possible.
We will update our status page with further details as our investigation progresses.
Our technical teams have identified that the issues reported by a small subset of customers were correlated with degraded services from local Internet Service Providers in Australia.
Our team is continuously monitoring the platform closely and will remain proactive in addressing any service issues that may arise.
Our technical team has confirmed that multiple organisations impacted by this issue are now fully operational following the restoration of services from local Internet Service providers in Australia.
If you are still experiencing the issue, please ensure that you restart your machine and log in to Salesforce from a fresh session.
We will keep monitoring this for further developments
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