Outage in NCR Aloha
Command Center Degraded in EMEA Region
Resolved MajorIncident Report
Dear Valued Clients,
We understand you are experiencing issues with the services.
Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Command Centar (CMC).
Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
Components affected
NCR Aloha Command Center-EUTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/26/2025 06:44AM
Dear Valued Clients,
Thank you for your patience, services have been restored.
Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Command Centar (CMC).
Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored (CMC and RDF Client).
Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.
We’re in this together,
The NCR Voyix Team
IDENTIFIED
10 months ago - at 06/26/2025 06:11AM
Dear Valued Clients,
Thank you for your patience, services have been restored.
Update on Service Disruption: We experienced a temporary issue affecting NCR Voyix Command Centar (CMC).
Our monitoring systems alerted us, leading to immediate resolution efforts. CMC has been fully restored, but we can stil see the degradation on RDF Client login, experiencing slowness where it will take up to a minute to log in. . We are currently working on restoring this also.
Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.
We’re in this together,
The NCR Voyix Team
IDENTIFIED
10 months ago - at 06/26/2025 05:11AM
Dear Valued Clients,
We understand you are experiencing issues with the services.
Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Command Centar (CMC).
Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.
Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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