Outage in NCR Aloha

Command Center Degraded in NAMER region

Resolved Minor
July 22, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Clients, Thank you for your patience, we are currently monitoring the issues. Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region. Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re on this, The NCR Voyix Team
Components affected
NCR Aloha Command Center-US
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/22/2025 02:15PM

Dear Valued Clients,

Thank you for your patience, services have been restored.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

MONITORING 3 days ago - at 07/22/2025 02:08PM

Dear Valued Clients,

Thank you for your patience, we are still monitoring this issue.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're currently still conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this,
The NCR Voyix Team

MONITORING 3 days ago - at 07/22/2025 01:10PM

Dear Valued Clients,

Thank you for your patience, we are still monitoring this issue.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're currently still conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this,
The NCR Voyix Team

MONITORING 3 days ago - at 07/22/2025 12:14PM

Dear Valued Clients,

Thank you for your patience, we are still monitoring this issue.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're currently still conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this,
The NCR Voyix Team

MONITORING 3 days ago - at 07/22/2025 11:09AM

Dear Valued Clients,

Thank you for your patience, we are currently monitoring the issues.

Update on Service Disruption: We experienced a temporary issue affecting Command Center degradation in the NAMER region.

Monitoring: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now restored, and we are currently monitoring the issue.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re on this,
The NCR Voyix Team

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